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Frequently asked questions
How long does shipping take?
Free standard shipping: 3-5 business days.
Express shipping options available at checkout.
All orders will be shipped within 1 business day from one of our five warehouses which are located in the U.S.
How do I fold my Foldie?
Each order arrives with a scannable QR code that brings you to our folding instructions page.
Can I bring this as a personal item on an airplane?
Yes, The Foldie is approved as a personal item on all major airlines. Even when fully expanded.
Is the crossbody strap removable?
Yes! the crossbody strap is completely removable and adjustbale in length. It attaches to the sides of the bag using snap hooks which you can remove at any time.
How do I clean my Foldie?
Use a light soap and a damp cloth to remove any stains. The Foldie can also be machine washed on max. 86° F. Please remove the crossbody strap before placing it in the machine. Let the Foldie air dry afterwards.
How much does the Foldie weigh?
The Foldie is a superior lightweight alternative to hard-cased rolling luggage that will typically weigh double or more than our Foldie. The Foldie weighs only 1.05lb in total.
What materials are used?
- Exterior fabric: 290D twill polyester (60% cotton, 40% polyester).
- Interior fabric: 210D polyester
- YKK zippers
What if I don't like the Foldie?
It's simple. Don't like it? Easily return it to us and we will refund your money no questions asked. There's zero risk when ordering from our website.